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Jetcost

Jetcost Reviews

www.jetcost.com
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Jetcost Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Jetcost reviews show a 1.6 star rating from 50 customer reviews, with 20% would likely recommend and an unfavorable rating distribution; consumers are mostly dissatisfied and often ask for a refund.

Key Takeaways for Future Customers

  • Expect mixed pricing and redirection to third party agencies when booking.
  • Prepare for possible billing changes and to request refunds.
  • Contact customer service early; responses may be slow or unclear.

Negative Feedback / Risk Areas

  • Frequent customer complaints about hidden fees, price changes after booking, and no eticket confirmation.
  • Reports of poor customer service, refund delays, and possible scam behavior by third parties.

Positive Feedback

Some reviewers cite low initial prices and an easy app experience.

View full overview ›

Media from reviews

Jetcost - What a *** misled rip off
Jetcost - Ayuda con una compra de vuelosJetcost - My flight ticketJetcost - Je pas trouver ma réservationJetcost - No confirmation emailJetcost - No confirmation email - Image 2Jetcost - I want to cancel my ticket
View all media ›

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price book flight scam party email ticket email saying money guy
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Anonymous
map-marker Bayamon, Puerto Rico

I got scam

I book a fligth they redirect me to another party wich never gave me a booking confrmation they call me and stated that the price had change from $166 to $439.00 i told them to cancel, and they told me that if i cancel I lose my money. Cancel a booking that it was never done . This is Fraude dont buy from them.

User's recommendation: Do not buy

View full review
Michael C Eec

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker City Of Saint Peters, Missouri

What a *** misled rip off

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Jetcost - What a *** misled rip off

So I went to book a flight, and I found one for $72. One-way non-stop flight from St.

Louis to Tampa. They sent me an email saying I need to confirm my reservation.

When I tried to confirm my reservation, they wanted $400 and change, and when I tried another one, they wanted $1,000. This company is nothing but a rip-off trying to scam people.

Preferred solution: Apology

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Lisa H Kxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tellico Plains, Tennessee

Not happy

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AI Highlights
  • - Booked a $158 roundtrip; it showed processing and on hold.
  • - The staff said it wasn't a ticket; standby.
  • - A different price was offered to continue.

Went to book a flight for $158 roundtrip and sent me an email saying it was processing. Then I got another email saying my booking was on hold.

So they called, and I talked to them, but he didn't speak very good English. He told me I didn't have a ticket; it was just standby. I said it didn't say that on the website. My card has not been charged yet.

Then he told me a different price if I wanted to continue the booking.

I hung up. Scam, scam!

Preferred solution: These people need to get lives and quit scamming people. This company needs to be shut down permeantly.

View full review
Yancy R Exk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rialto, California

Ayuda con una compra de vuelos

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Directed by flight experts via the app on Nov 22.
  • - No itinerary provided and I am kept on hold.
  • - No concrete response and I need help.
Jetcost - Ayuda con una compra de vuelos

Fui direcciónada desde su aplicación con expertos en vuelo la fecha 22 de noviembre para realizar una compra de vuelos y hasta la fecha no me responden con mi itinerario me mantienen en espera y no me dan respuesta concreta necesito que me ayuden

Loss:
$1299

Preferred solution: Full refund

View full review
Riza M Evr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The third party charging me 1660usd instead of 984usd

Contacted the company first

The reviewer tried to contact the company before posting this review.

They said that the promo price is for jet cost only and I should pay additional. What is this? You are redirecting me to another travel agent for this matter.

Preferred solution: Full refund

View full review
Anonymous
map-marker Imperial Beach, California

My flight ticket

Jetcost - My flight ticket

I have not received my flight ticket information yet why is that can you guys please tell me the issue

View full review
Anonymous
map-marker Las Vegas, Nevada

Porque ya an tratado de estafarme

Prometen precios de boletos q no existen y luego le llaman para decirles eso q eso no existe pero ya se robaron toda la información , son unos ladrones deberían de eliminar sus paginas

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Amit Csd
map-marker San Juan, San Juan Municipio

Ladrones

Contacted the company first

The reviewer tried to contact the company before posting this review.

Reserve un vuelo y no recibí eticket , me robaron el pago. Ustedes son un fraude e irresponsables. Las personas buenas y serias como yo jamás recomendamos su plataforma, ladrones

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Lillian M Zjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

To buy a ticket for my dog and me from Jacksonville to San Juan PR

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Oct 21, 2025

I need to call back later, thx have a great day

Original review Oct 20, 2025

Change the phone number to the United States, please keep lower prices for travel. Thx. Have a great day.

Cons:
  • Change the language from french to english
  • Thx

Preferred solution: Tickets for my dog and me

View full review
Matson Rey

Terrible

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AI Highlights
  • - Prices, airline, and flight times change after booking.
  • - Hidden fees are common.
  • - They claim you can cancel but won't reimburse.

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book.

Hidden fees are everywhere.

They claim you can cancel your reservationbut offer no reimbursement. These so-called flight experts are anything but.

Loss:
$598
Cons:
  • Losing money

Preferred solution: Full refund

User's recommendation: No way

View full review
Tykisha Bdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Je pas trouver ma réservation

Contacted the company first

The reviewer tried to contact the company before posting this review.

Jetcost - Je pas trouver ma réservation

Bonjour, Hier je fais ma réservation et je trouve pas, mon billet je fais comment pour trouver.

Merci

View full review
Wilkin S Ojs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jetcost is a Hook without bait BIG scam

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Quoted a total price of 377 with taxes included.
  • - A caller with a strong Indian accent later said the flight was changed and the price rose to 513.

I was checking Priceline and other third party apps when these damn thieves show up offering the cheapest fly I book they say total price taxes included everything $377 put my card info and 3 minutes later this guy with a strong Indian accent in another words poor English call me telling me that fly is no longer available he changed for the 27 I have supposed to fly on the 25th I agree because there was no option and the price change to $513

View full review
Wilkin S Ojs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They charge more than what they advertise after you process your payment and Indian guy call talking jive hard to understand

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Aug 23, 2025

Company fixed the issue and I have been provided with partial refund.

Original review Aug 23, 2025

Giving the real total price don't use

BLA BLA BLA BLA they take the money out of your account and you {{Redacted}}

Preferred solution: Price reduction

User's recommendation: Don't use these junk app they are stealing

View full review

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Osman Zjq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I book a flight on your appt I have not got the confirmation

Contacted the company first

The reviewer tried to contact the company before posting this review.

I got 2 tickets I have not received the email with the tickets please call me regarding my tickets ty

View full review
Anonymous
map-marker Lorca, Murcia, Region De

Estafa total. Son estafadores

AI Highlights
  • - Purchased airline tickets via Jetcost.
  • - Asked to pay more after confirmation.
  • - Tickets not delivered; no refund; customer service evasive.

Estafadores totales hay varias empresas

Tengo más información sobre ellos. Me han robado

RESEÑA DE EXPERIENCIA NEGATIVA POSIBLE ESTAFA Experiencia negativa con Jetcost / Jetcop / Fly Reservation Inc.

posible estafa

Realicé una compra de vuelos a través de esta plataforma. Después de recibir una confirmación inicial por correo, me contactaron para exigirme más dinero con el argumento de que el precio había cambiado, algo completamente irregular y abusivo. No se entregó el ticket, no devolvieron el dinero y dejaron de responder. Puntos clave de la experiencia: Compra confirmada en la web o app.

Me exigieron más dinero tras la supuesta confirmación. No se entregó el ticket final. No reembolsaron el dinero. Atención al cliente ausente o evasiva.

Teléfonos involucrados: 845-652-**** (EE.UU.) 844-752-**** (EE.UU.) 689204**** (Colombia) +54 11 52** **87 (Argentina Buenos Aires) +57 6019****13 (Colombia) Correos utilizados: customerservices@***.us SCAM WARNING Jetcost / Jetcop / Fly Reservation Inc.

I purchased airline tickets via Jetcost (also operating as Jetcop or Fly Reservation Inc.). After receiving a confirmation email, I was contacted to pay additional money to 'reconfirm' the booking which is completely suspicious. Main issues: Received confirmation but later asked to pay more. Tickets never delivered.

No refund provided. Customer service unavailable or evasive.

Involved phone numbers: 845-652-**** (EE.UU.) 844-752-**** (EE.UU.) 689204**** (Colombia) +54 11 52** **87 (Argentina Buenos Aires) +57 6019****13 (Colombia) Emails involved: customerservices@***.us

Esta reseña se comparte para advertir a otros usuarios y presentar respaldo en caso de reclamaciones ante entidades como la SIC (Superintendencia de Industria y Comercio).

Filiales y Dominios Vinculados

Empresa / Marca

Dominio Principal

PCM Travels US LLC

thetravelmakers.us

The Travel Makers

thetravelmakers.com

Expertos en Vuelo

expertosenvuelo.com

FlyCheapestOnline

flycheapestonline.com

QueVolando

quevolando.com

Fly Reservation Inc. (Jetcost)

jetcost.com / pcmtravels.us

User's recommendation: No los recomiendo

View full review
Amanda L Hgv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About my tickets

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Used the site to contact Cheap Flight Service and experienced calls on hold about 10 minutes.
  • - They charged $200 over a month ago.

So cheap flight service is what I went through on your website to get a hold of them about my tickets. I've tried to call their number several times, and it just puts me on hold with music in the background for about 10 minutes, and then says all customer representatives are busy with customers. It says that every time I call, and I call every minute or two to try to get a hold of somebody because I haven't received my on board or my tickets, and they've already taken my $200 over a month ago.

Loss:
$199
Pros:
  • There are no pro

Preferred solution: Price reduction

User's recommendation: I recommend that anybody that uses this site the people that are putting in their stuff on this site need to get approved to have it on there to make sure they’re legit and they’re not scamming you

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